IT Support Officer

About the Role

We are looking for an enthusiastic IT Support Officer to join our IT team on an initial 6 month contract. This is a great opportunity for someone who is looking to kick start their career in a professional services environment.  As part of a small team, you will be exposed to all facets of our technology stack, gain some valuable experience, and develop important skills.

As part of the end-user experience function in the IT Team, your primary responsibility will be to ensure equipment is configured and ready for use as it is required. To excel in this role, you will have a willingness and strong desire to learn and to contribute to the success of our team.

Responsibilities include but are not limited to:

• Provision of level 1 desktop support across the Firm’s standard operating environment,
• Laptop imaging and testing,
• Loan equipment management,
• Escalation of issues to level 2/3 team,
• Audio visual and presentation setup, and
• Assisting with IT projects.

About You

You have the ability to work well with others in a proactive and collaborative manner. You enjoy problem solving and pride yourself on delivering excellent customer service in a fast paced and professional environment.

Previous experience in these areas is desirable but not essential:

• Intermediate to advanced experience with Windows 10 and Microsoft Office Suite including Microsoft Teams.
• Experience providing IT support in a medium sized office environment.
• Relevant IT qualifications (degree or certificate).

About Us

Our Purpose is Making A Real Difference. Together.

Our values of Fulfilment, Integrity, Courage, Collaboration and Excellence drive everything we do.

We believe that our people are our most valuable assets. Our goal is to provide our people with a working environment that is professionally and personally rewarding. We also offer our staff with the following benefits and perks:

• health and wellness initiatives including a comprehensive Employee Assistance Program, daily continental breakfast, and an annual Wellness Benefit;
• financial support programs including salary continuance, recruitment and client incentive referral programs, discounted services, LSL over and above award and competitive industry salaries; and
• ongoing study and education assistance.

Lavan is an equal opportunity employer that embraces diversity, equity and inclusion in the workplace. We are actively committed to our Reconciliation Action Plan (RAP) and supporting the employment of First Nations peoples. We believe that everyone deserves to feel respected, valued and safe. We strive to attract and develop exceptional people from diverse backgrounds and are committed to promote a workplace without barriers.

We encourage people from all backgrounds and abilities to apply.

Your Application

Join us on this journey by submitting your resume below.  If you have any questions, please contact our People and Culture Team.